Add your first product

List a product with a name, photos, price and stock. It shows on your shop as soon as you save. Takes about five minutes.

A product is anything physical you sell and send or hand over, like a T-shirt, a candle or a jar of honey. You fill in one page, save it, and it appears in your shop.

Before you start

Your store needs to sell physical products. If Products isn't in your sidebar under Catalogue, go to Settings → What you sell and switch on Physical products.
Check your product limit. Your plan sets how many products your business can have across all its stores: 30 on Starter, 150 on Growth and 1,000 on Scale. Your free trial runs on Starter.
Have a photo ready. A clear, well-lit photo on a plain background works best. You can also take one with your phone's camera from the product page.

Add a product

In the sidebar, under Catalogue, click Products.
Click New product.
Fill in the sections below, then click Create product at the bottom.

When it saves, you're taken to the product's page, where you can keep editing.

In a hurry? Click Start next to Create with AI at the top of the page. It drafts the whole listing from a description, a photo or a barcode. Check everything it fills in before you save.

Details

Name: what customers see, for example "Classic Cotton Tee". This is the only field you must fill in, along with a price.
Description: what it is, what it's made of, sizes, care instructions. Keep it honest and specific.

Images

Click Add to upload a photo, Take photo to use your camera, or From library to reuse a photo from your Library.
Each photo opens in Position your image so you can crop it to a square. Drag the box, then click Use image.
Your first photo is the Primary one customers see first. To change it, click the star on another photo (Make primary). On a computer, hover over the photo to see it.

Pricing

Price: what the customer pays, in rand. Prices always include VAT if you charge it.
Compare-at: optional. If it's higher than Price, your storefront shows it crossed out next to the price, so customers can see the saving.
Cost per item: optional and only for you. ShopEazy uses it to show your Margin.
Charge VAT on this product: VAT is 15% and already included in your price. This starts switched on only if your business has a VAT number. See Prices, currency and VAT.

Inventory

SKU and Barcode are optional codes for your own stock-keeping. Click the camera button to scan a barcode.
Track quantity is on by default. Enter how many you have in Stock on hand, and optionally a Low-stock alert at number (see Set low-stock alerts and track your stock).
Keep selling when out of stock lets customers order even when your stock is at 0.

Stock on hand starts at 0. If you leave it at 0 with Track quantity on, customers can't buy the product. Enter your real stock, or switch Track quantity off for things you make to order.

Variants

Selling the same product in different sizes or colours? Under Variants, click Add options, name the option (like Size) and type its values (like Small, Medium, Large). ShopEazy creates a version for every combination, each with its own price, stock and SKU. See Create product variants for the details.

Your shop

In the Your shop box on the right, pick one:

Show on my shop: customers can see and buy it. Every new product starts here.
Don't show: hidden, so only you can see it. Pick this while you're still working on a product.
Archived: taken off your storefront but kept in your console. See Hide, archive or delete a product.

Turn on Feature this product to put it first on your shop page on a wide card.

Organisation

Optional, but it helps customers find things. Choose Categories (you create these under Catalogue → Categories), add a Brand / supplier, and add Tags.

SEO & social

Optional. Meta title and Meta description control how the product looks in Google results. Social share image is the picture shown when someone shares the link. Leave it empty and ShopEazy makes a share card for you.

Save it

Your product goes on your shop when you save, as long as Show on my shop is picked.

Check Show on my shop is picked in the Your shop box.
Click Create product (or Save changes if you've already created it).

Check that it worked

Your product shows in Products with a green On my shop label.
Open your storefront (Settings → Store details → View storefront) and look for it in your shop.
If it's missing, check the label isn't Hidden, and that it has stock.

If something goes wrong

"Give the product a name." The Name box is empty.

"Enter a valid price." Type the price as a number, like 199.99, without the R.

*"Plan includes number products and you have number. Upgrade your plan to add more." You've reached your plan's product limit. Click See plans to upgrade, or archive or delete products you no longer sell. When you're at the limit, the New product* button is greyed out too.

"Your subscription is inactive — reactivate to make changes." Your trial has ended or a payment didn't go through. Choose a plan under Business → Plan & billing, then try again.

The product is on my shop but customers see it as unavailable. Its stock is 0 and Track quantity is on. Add stock, or turn on Keep selling when out of stock.

My photo won't upload. Try a smaller JPG or PNG, or take the photo again with Take photo. See Images won't upload for more fixes.