Payments & Billing
6 articles
gateways, payouts and billing clarity
Connect a payment provider
Link your iKhokha, Yoco or Peach Payments account so customers can pay by card on your storefront. Takes about five minutes if you have your keys ready.
6 min readYour plan, billing and platform fees
What each ShopEazy plan costs, how the platform fee on your sales works, when your card is charged, and where to see everything you've been billed.
6 min readWhen you get paid
Card payments go to your own payment provider account, which pays you out. EFT payments go straight into your bank. Here's how that works and what the Money page shows.
4 min readFix payment provider and checkout problems
Every error you can hit when connecting iKhokha, Yoco or Peach Payments, plus the messages customers see when checkout can't take their payment, and what to do about each one.
6 min readWhen a payment fails
What happens when your ShopEazy subscription or fees can't be charged, what happens when a customer's card payment fails, and how to sort out each one.
4 min readTake payments by bank transfer (EFT)
Let customers pay by EFT straight into your bank account, with no payment provider needed. Add your bank details, switch EFT on, and mark each order paid once the money lands.
9 min readStill need help?
Our support team is ready to assist you with any questions.