Take bookings for your services

Let customers book a real time on your shop. Set your weekly hours and how many people fit each slot, then see every booking, move it and close days on your calendar.

Sell appointments, sessions and call-outs as services. Customers pick a time on your shop, pay, and the booking lands on your calendar. ShopEazy never sells the same slot twice.

Turn on services

Click Settings in the sidebar, then What you sell.
Switch on Services. A Services section appears under Catalogue, and Calendar and Booking requests appear under Apps.

Add a service

Go to Services and click New service. Or let AI draft it from a few words.
Fill in the Details: the name and price.
Under Service details, set the Duration (minutes) and how it's delivered: In-store, Virtual or Call-out. Add a Location note if they need to know where to go.
Save.

Every service counts towards your plan's listing limit, the same as products.

Let customers book a time

In the service's Booking calendar section:

Switch on Take bookings online.
Under Weekly hours, set the hours you work each day. Use Add hours for a split day, like a morning and an afternoon. Days with no hours show Closed.
Spots per time slot: how many customers can book the same time. 1 for a haircut, 10 for a class.
Notice needed: how much warning you need before a booking starts.
Book up to: how far ahead customers can book.

Your shop then shows only real, open times. When a slot is full, it disappears.

Not booked by the hour? Leave the booking calendar off and switch on Let customers pick a time instead. Customers suggest a preferred time at checkout, and you confirm it with them.

Your calendar

Click Calendar under Apps. Every booking, tour departure and event lands here as soon as it's made.

Switch between Day, Week, Month and a list view. Bookings at the same time are grouped, for example "2/2".
The top strip shows what's next, today's bookings and how many places are still free today. Remind opens a WhatsApp message to the customer.
Click a booking to see who's coming, with buttons to call or WhatsApp them, and Open order.

Move a booking

Drag the booking to a new time, or click it and use Move to pick from the open times in the next two weeks. You can only move it to a time with room. The customer gets an email with the new time.

Close days

Going on leave, or closed for a public holiday? Click Block time, pick the dates, and customers can't book them on any service. Bookings already made stay. Click Reopen to take the block off.

See bookings in Google, Apple or Outlook

On the calendar, click Sync and copy Your calendar link. Add it to Google Calendar, Apple Calendar or Outlook as a calendar you subscribe to. Those apps refresh it every few hours, so a new booking can take a while to show there.

The link is shown once. Anyone with it can see your bookings, including customer names and numbers, so keep it to yourself. Only owners and admins can make one.

Booking requests

If you run your own website on ShopEazy, customers can ask for a time there instead of booking straight away. Requests land under Booking requests, in Needs a decision. Open one to see what else is on that day, then Confirm or Decline, with an optional Note to the customer. They get an email either way. Confirmed requests show on your calendar.